Last Updated: June 9, 2026
By using the services provided by Hosterlo, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use our services. These terms apply to all visitors, users, and others who access or use the Service.
Hosterlo provides web hosting, domain registration, business email, and related services, including setup guidance. The support scope covers configuration issues, server-side troubleshooting, and assistance with using the services included in the Website Launch Bundle. It does not include custom website design, writing custom code, or extensive search engine optimization services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account. You agree to notify us immediately of any unauthorized use of your account.
Our services must only be used for lawful purposes. Prohibited uses include, but are not limited to: hosting malware, distributing phishing content, sending spam (unsolicited bulk email), violating third-party intellectual property rights, hosting child exploitation material, or attempting to compromise server security or overload systems. Violation of this policy will lead to immediate account suspension or termination.
All services are billed on a subscription basis, renewing automatically on their anniversary date (annual or multi-year terms). You must maintain a valid payment method on file to prevent service interruption. You may cancel your subscription at any time via the Client Portal. Cancellations must be submitted before the renewal date to avoid auto-billing for the subsequent term.
Hosterlo offers a 30-day money-back guarantee for new hosting service fees. Domain registration fees, domain transfers, and the Gemini Pro AI setup/activation services are strictly non-refundable once processed. Refunds will be processed back to the original payment method, minus any non-refundable transaction fees or domain registration costs, as detailed in our Refund Policy.
Domain registration services are provided through our ICANN registrar partners. Registrations are subject to the rules, regulations, and policies of ICANN and the respective registry. You must provide valid and verifiable WHOIS contact details. Domain registrations and transfers are subject to availability and cannot be reversed once registered.
Hosterlo reserves the right to suspend or terminate accounts for non-payment, violation of the Acceptable Use Policy, or activities that threaten the performance, security, or integrity of our shared infrastructure. Suspended accounts may be subject to a reactivation fee, and data on terminated accounts will be deleted permanently.
To the maximum extent permitted by applicable law, Hosterlo and its partners, agents, or suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the service.
For any questions regarding our Terms of Service, please contact us:
Hosterlo
Email: legal@hosterlo.com
Phone/WhatsApp: +1 (618) 356-1311